As a sign of commitment to our customers, we at Route95 Motorcycle Supply Co. provide a warranty against manufacturing defects on most of the items we sell.
- The warranty is valid for six months from the date of purchase for R95 Helmet Bluetooth Headset and all GUB mobile holders (excluding GUB silicon grip).
- The warranty is valid for 3-years from the date of purchase for FuelFriend 1.5L & 2.0L fuel canisters (cans only)
- Please remember that the warranty specifically covers manufacturing defects only. It does not cover damage caused by improper care, mishandling, misuse, neglect, unauthorized alterations/ repairs/ modifications, accidental damage, or the natural wear and tear of materials & components that occurs after extended use & exposure to the environment.
- The tax invoice of the product issued by an authorized reseller/dealer MUST accompany the warranty claim. Claims without valid invoices will not be entertained. This warranty also excludes all claims to any incidental or consequential loss to personal property.
- Please note that the warranty applies only to the original customer. Our aim is to examine each claim on an individual basis and work with the customer towards resolving the claim in a mutually satisfactory manner.
- Any item that is found to be damaged or faulty within 7 days of it arriving with the customer will be directly replaced once the item in question has been returned to us. The charges to return the product to us will be borne by Route95 Motorcycle Supply Co.
- Should a product develop a fault and become defective outside of the first 7 days of receipt of goods and is still under warranty, the item will need to be returned to us by the customer at their own expense. We will review the warranty claim and get back to you with the way- ahead. After inspecting the product and confirming the defect, we will, at our discretion, either repair or replace your product free of charge or any charges if applicable will be communicated directly before proceeding with the repair.
- If your product is no longer available, we will replace it (after confirming with you) with a similar product of equal value. There will be no reimbursement or refund. Products repaired or replaced under warranty will be shipped free of charge.
- Please note: Warranty Claims on any of our Products will be honored only if purchased from our Authorized Dealers